Stefan Haeusser – Bad Endbach, Germany

Thank you for the wonderful purchasing experience of this new Robert Conti “Entrada” archtop guitar. From the outset I spent a lot of time with your team member Mike guiding me through all of the options available for this beautiful instrument and finalizing the payment of the purchase price. Patience was more than exemplified by both Mike and Steve. They assured me that the Guitar would be forwarded via UPS, packed and stored in a very secure box and insured. That put me at great ease. Within 2 days of shipment I received a wonderful video of Robert playing the

I purchased an Entrada archtop jazz guitar from Robert Conti and it sounds as beautiful as it looks. I have been attempting to play jazz guitar for many years. I had excellent teachers, learned theory and chord melody. I would practice all the time and never feel comfortable playing or learning how to improvise. Then I found Robert on the internet and in just a couple of months I am shocked at how much I improved. His simple, straight forward method has helped open a whole new world of guitar playing for me.  Just like many of his other students,

After receiving his personalized pre-ship video Robert, I continue to be blown away by your organization each time we interact. I recall a few years back when I called your company with a couple of questions and YOU answered the phone and we chatted for 15 – 20 minutes. That was very gracious of you and something I knew I would never forget. Well, you have taken things even further with this video. You define personalization and customer service and so many businesses should sit up and see how you do things…we would all be better off for it. Thank